Support
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SUPPORT
At Derma Skin Clinic, we are committed to providing you with prompt and reliable support. Whether you have a question about your treatment, need guidance on product usage, or want to track your order, our team is here to help.
How We Can Help You
Post-Treatment & Product Usage Guidance After your treatment or product purchase, our team is available to guide you on proper usage, aftercare, and any concerns you may have about your skin. We provide personalised guidance to ensure you get the best results from your treatment or product.
Order Tracking If you have placed an order for ALION Skincare or NeutriHerbs products and would like to know the status of your delivery, reach out to us with your order confirmation and we will provide you with an update promptly.
Complaints We take all complaints seriously and are committed to resolving any issues as quickly as possible. If you are dissatisfied with any aspect of our service or products, please contact us and we will work to find a satisfactory resolution.
Contact Our Support Team
WhatsApp: +256 782 932 937 Phone: +256 750 606 061 Email: info@dermaskinclinicug.com Website: www.dermaskinclinicug.com
Support Hours Monday – Saturday, 9:00 AM – 6:00 PM We are open on selected public holidays. Follow our social media pages for updates.
Response Time We aim to respond to all enquiries within 2 hours during support hours.
Visit Us F1-12, Block C, Ntinda Complex, Ntinda, Kampala, Uganda
We value every patient and customer. Your satisfaction and skin health are our top priority.
