No booking is required at Derma Skin Clinic . We operate on a walk-in basis — simply come in at your convenience and our team will receive you immediately.

A standard consultation fee of UGX 50,000 applies per visit. After your first month, subsequent review visits are charged at UGX 40,000.

Procedure pricing varies depending on the treatment and the complexity of your skin concern. As a general guide, advanced procedures such as Microneedling RF, PRP Therapy, Laser Hair Removal, and surgeries are priced based on the area treated and number of sessions required. Visit us for a consultation and we will give you a full transparent quote before any procedure begins — no hidden charges.

Our dermatologist will guide you through the right options during your consultation. We never recommend treatments that aren't clinically appropriate for your specific skin concern.

Yes, all of them are. We only stock products that meet our clinical standards — the same formulations and brands our dermatologists trust and use in treatments.

If you are unsure where to start, we recommend visiting the clinic first for a skin assessment. Our dermatologist will prescribe or recommend the most suitable products for your skin type and concern. You can then order your recommended products directly from our online store.

Orders within Kampala are typically delivered within 24 -48 hours.

Delivery fees vary based on your location. Kampala deliveries are charged at a flat rate, while upcountry deliveries are calculated based on distance. The exact delivery fee will be communicated to you by our sales team after order has been processed

Due to the nature of skincare and hygiene standards, we do not accept returns on opened products. However, if you receive a damaged, incorrect, or expired product, please contact us within 48 hours of delivery and we will resolve it promptly with a replacement or full refund.

Yes. If you prefer, you can place your order online and select the in-clinic pickup option at checkout. Your order will be ready for collection at our Kampala location, usually within the same business day.